We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We offer a 14 day money back guarantee on almost every product we offer. Please call customer service at 212-302-0888, in advance to obtain an RMA number (Return Merchandise Authorization) within 14 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
If you are not completely satisfied you may return your items within 14 days for a complete refund, less the shipping cost, and a $5 restocking fee.
Please complete and fax to 718–775-3247 7 A.M.® Enfant RMA Form along with copy of the purchase invoice. We will send you shortly the 7 A.M.® Enfant RMA # and process your request.
If the items were purchased with a free shipping promotion the amount of shipment will be deducted for the amount.
All items must be returned in its original condition, never used, with all tags attached and original packaging.
If you would prefer to replace your merchandise:
Please complete and fax to 718–775-3247 7 A.M.® Enfant RMA Form along with copy of the purchase invoice. Purchase separately your new item. We will send you shortly the 7 A.M.® Enfant RMA # and process your request.
ALL SALES ON OUTLET AND SALES ITEMS ARE FINAL. No return, exchange or credit for any item from the outlet section
Use of Promotions, Discounts Coupons etc, cannot be canceled for any reason, but can be replaced by an other color or item.
Our Limited Warranty:
When we use the terms “we,” “us” and “our,” we are referring to the Company, and when we use the terms “you” and “your” we mean the original end-user customer.
All 7 A.M.® Enfant products are guaranteed to be free from defects in material and workmanship under normal and intended use for a period of one year from the date of your purchase. Should a defect occur, send your name, address, phone number, defect pictures, proof of purchase and detailed description of the damage to firstname.lastname@example.org attn. Customer Service, subject: Warranty.
NO REQUEST will be taken into consideration without valid proof of purchase.
If our product fails to meet our limited warranty during the warranty period, we will, at our option, repair or replace the product free of charge.
What Our Limited Warranty Does Not Cover:
We offer this limited warranty only when the product is used by the original end-user customer. We offer no other warranty. Additionally, while our warranty is excellent, there are other limits to it. We offer NO WARRANTY in cases of tear, washing and drying machine tears, normal wear, accidents, misuse, damage in transit while on stroller and/or car-seat due to inadequate care or neglect such as being trailed on the floor, torn fabric from the wheels and other unforeseen or unexplained accidents There is NO WARRANTY for abuse, abnormal use, damage due to environmental or natural elements, improper storage of the products, or improper service or causes not arising out of defects in materials and workmanship.
7 A.M.® Enfant does not share or sell any of your personal information to mailing lists or elsewhere. All orders are processed confidentially and securely.